**BR1C PERFORMANCE Return Policy**
**1. Overview**
At BR1C PERFORMANCE, we are dedicated to providing high-quality wheels tailored to meet your specific needs. Our return policy is designed to ensure customer satisfaction while maintaining the integrity of our custom-crafted products. Please read this policy carefully to understand your rights and our procedures for returns.
**2. Custom Wheels**
Due to the personalized nature of custom wheels, all sales of custom spec’d wheels are final. These wheels are made to order based on your specific requirements, including size, fitment, and design. As such, we do not offer returns or refunds for custom wheels. Please ensure all specifications are correct at the time of order placement.
**3. Standard Wheels**
For standard wheels and sizes, we offer a limited return policy. If you wish to return a standard wheel, please note the following:
- **Eligibility**: Returns for standard wheels must be approved by BR1C PERFORMANCE. To be eligible for a return, the wheels must be unused, unmounted, and in their original packaging. Returns must be initiated within 14 days of receiving the product.
- **Return Process**: To request a return, contact our customer service team at [BR1CPERFORMANCE@GMAIL.COM] with your order number and reason for return. Our team will review your request and provide instructions for returning the product if approved.
- **Restocking Fee**: All returns for standard wheels are subject to a restocking fee of 15% of the original purchase price. This fee covers the cost of inspecting, restocking, and repackaging the product.
- **Shipping Costs**: Customers are responsible for all shipping costs associated with returns. We recommend using a trackable shipping method and purchasing shipping insurance, as we are not responsible for lost or damaged return shipments.
**4. Damaged or Defective Products**
If you receive a product that is damaged or defective, please contact us within 7 days of receiving the item. We will provide instructions for returning the product and, upon confirmation of the defect or damage, will issue a replacement or refund, as appropriate.
**5. Additional Information**
- **Non-Returnable Items**: Custom spec’d wheels, clearance items, and items marked as "final sale" are not eligible for return or refund.
- **Refund Processing**: Approved refunds will be processed within 7-10 business days of receiving the returned item. Refunds will be issued to the original payment method used for the purchase.
- **Contact Us**: If you have any questions about our return policy, please contact our customer service team at [BR1CPERFORMANCE@GMAIL.COM].
Thank you for choosing BR1C PERFORMANCE. We appreciate your business and strive to offer you the best products and services.